Bongo 77 Terms and Conditions

01 Acceptance of Terms

These Terms and Conditions govern your access to and use of the bongo 77 platform, including all games, payment services, promotions, and any other features made available through the website or the bongo 77 mobile app. By accessing the platform, creating an account, or placing a bet, you confirm that you have read, understood, and agreed to be bound by these Terms.

These Terms apply to all users of bongo 77, regardless of how they access the platform — whether through a web browser, the Android app, or any other method. If you are using bongo 77 on behalf of another person, you confirm that you have the authority to bind that person to these Terms, and that person also agrees to be bound by them.

Bongo 77 reserves the right to update or modify these Terms at any time. When changes are made, the revised Terms will be published on this page with an updated date. Your continued use of the platform after any changes are published constitutes your acceptance of the revised Terms. We recommend checking this page periodically to stay informed.

02 Eligibility

To register and use bongo 77, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be accessing the platform from a jurisdiction where online gaming is not prohibited by applicable law.
• You must not be a current employee, contractor, or immediate family member of an employee or contractor of bongo 77.
• You must not have been previously excluded or banned from the bongo 77 platform.
• You must have the legal capacity to enter into a binding agreement under the laws applicable to you.

Bongo 77 is intended for adult players who choose to engage in online gaming as a form of entertainment. By registering, you confirm that you meet all eligibility requirements listed above. Bongo 77 reserves the right to request proof of age or identity at any time and to suspend or close accounts where eligibility cannot be confirmed .

03 Account Registration

Each player is permitted to hold only one account on bongo 77. Creating multiple accounts — whether under the same name, the same payment method, the same device, or the same IP address — is strictly prohibited and will result in all associated accounts being closed and any balances being forfeited.

When registering, you are required to provide accurate, complete, and up-to-date information. This includes your full name, date of birth, contact details, and any other information requested during the registration process. Providing false or misleading information is a violation of these Terms and may result in immediate account closure.

You are responsible for maintaining the confidentiality of your account login credentials. Do not share your username or password with anyone. Bongo 77 will never ask for your password via email, live chat, or any other channel. If you believe your account has been accessed without your authorisation, contact support immediately via live chat.

• One account per person — no exceptions.
• All registration information must be accurate and kept up to date.
• You are responsible for all activity that occurs under your account.
• Account sharing is not permitted under any circumstances.
• Bongo 77 may require identity verification before processing withdrawals or activating bonuses.

04 Deposits and Payments

All deposits on bongo 77 are processed in Bangladeshi Taka (BDT). The platform supports deposits via bKash, Nagad, and Rocket. Deposits are credited to your bongo 77 account balance instantly upon confirmation from the payment provider.

Bongo 77 does not charge any fees for deposits. However, your mobile banking provider may apply their own transaction charges — please check with your provider before depositing. The minimum deposit amount is displayed on the deposit page within your account.

You may only deposit funds from payment accounts that are registered in your own name. Depositing funds on behalf of another person, or accepting deposits from a third party into your bongo 77 account, is not permitted. Bongo 77 reserves the right to request proof of ownership of any payment method used.

05 Withdrawals

Withdrawals from bongo 77 are processed to the same payment method used for your most recent deposit. This policy exists to prevent fraud and to ensure that funds are returned to their original source. Withdrawals are processed in BDT only.

Bongo 77 aims to process all withdrawal requests within minutes during normal operating hours. Processing times may be slightly longer during periods of high demand or scheduled maintenance. Bongo 77 does not charge withdrawal fees, though your mobile banking provider may apply their own charges.

• Withdrawals are sent to the same payment method used for your last deposit.
• Identity verification may be required before your first withdrawal is processed.
• Minimum and maximum withdrawal amounts are displayed in your account.
• Withdrawals of bonus funds are subject to the wagering requirements outlined in Section 6.
• Bongo 77 reserves the right to delay a withdrawal pending verification checks.

If your withdrawal is delayed beyond the stated processing time, please contact the bongo 77 support team via live chat. Provide your account details and the withdrawal reference number so the team can investigate promptly.

06 Bonuses and Promotions

Bongo 77 offers bonuses and promotions to both new and existing players from time to time. All bonuses are subject to specific terms, including wagering requirements, minimum deposit amounts, eligible games, and expiry dates. These specific terms are communicated at the time each bonus is offered.

Wagering requirements must be met before any bonus funds or winnings derived from bonus funds can be withdrawn. For example, if a bonus carries a 10x wagering requirement, you must wager the bonus amount ten times before the resulting balance becomes withdrawable. The specific wagering requirement for each bonus is stated in the promotion details.

• Bonuses are for personal use only and cannot be transferred between accounts.
• Only one bonus may be active at a time unless otherwise stated.
• Bongo 77 reserves the right to withdraw or modify any bonus at any time.
• Attempting to abuse bonus offers — including through multiple accounts or coordinated play — will result in account suspension and forfeiture of all bonus funds.
• Bonus funds expire if wagering requirements are not met within the stated timeframe.

07 Game Rules and Fairness

All games available on bongo 77 — including slots, live casino games, arena betting games, crash games, and virtual sports — operate using certified random number generators (RNGs). Game outcomes are determined independently and cannot be influenced by bongo 77, the player, or any third party.

Each game on bongo 77 has its own set of rules, which are accessible within the game interface. It is your responsibility to read and understand the rules of any game before placing a bet. Bongo 77 is not responsible for losses resulting from a player's misunderstanding of game rules.

Game results are final once confirmed by the system. Bongo 77 does not reverse confirmed game results except in cases of a verified technical error that materially affected the outcome. In the event of a technical error, bongo 77 reserves the right to void the affected round and return stakes to the players involved.

• All games use certified RNG technology — outcomes are fair and unbiased.
• Published payout rates (RTP) apply consistently to all players.
• Confirmed game results are final and binding.
• In the event of a system error, bongo 77 may void affected rounds and return stakes.
• Bongo 77 reserves the right to suspend any game temporarily for maintenance or updates.

08 Prohibited Conduct

The following actions are strictly prohibited on bongo 77. Engaging in any of these activities will result in immediate account suspension, forfeiture of any balance held, and may be reported to relevant authorities where applicable.

• Creating more than one account on bongo 77.
• Providing false, inaccurate, or misleading information during registration or verification.
• Using automated software, bots, scripts, or any other tool to place bets or interact with the platform.
• Attempting to exploit technical errors, glitches, or vulnerabilities in the platform or any game.
• Colluding with other players to gain an unfair advantage in any game.
• Using funds derived from illegal activity to deposit on bongo 77.
• Attempting to reverse, charge back, or dispute a legitimate transaction made on bongo 77.
• Harassing, threatening, or abusing bongo 77 staff or other players.
• Accessing the platform from a jurisdiction where online gaming is prohibited.

09 Account Suspension and Closure

Bongo 77 reserves the right to suspend or close any account at any time, with or without prior notice, if we have reason to believe that the account is being used in violation of these Terms, or if we are required to do so for legal or regulatory reasons.

If your account is suspended pending an investigation, you will not be able to log in, place bets, or make withdrawals during the suspension period. Bongo 77 will aim to complete any investigation within a reasonable timeframe and will communicate the outcome to you via the contact details registered on your account.

If you wish to close your account voluntarily, you can do so by contacting the bongo 77 support team via live chat. Any remaining balance in your account at the time of closure will be returned to your registered payment method, provided that all verification requirements have been met and there are no outstanding issues with your account.

10 Responsible Gaming

Bongo 77 is committed to promoting responsible gaming. We provide a range of tools to help players manage their gaming activity, including deposit limits, session time reminders, and self-exclusion options. These tools are available in your account settings and can be activated at any time.

If you feel that your gaming is becoming a problem — if you are spending more than you can afford, chasing losses, or finding it difficult to stop — we strongly encourage you to use the self-exclusion tool or contact our support team. Our team can help you access the right resources and put appropriate restrictions in place.

Bongo 77 will honour all self-exclusion requests immediately. Once a self-exclusion is in place, it cannot be reversed for the duration of the exclusion period. Players who have self-excluded will not receive promotional communications from bongo 77 during the exclusion period.

For more information on responsible gaming tools and resources, please visit the Responsible Gaming page.

11 Privacy and Data

Bongo 77 collects and processes personal data in accordance with our Privacy Policy. By registering on bongo 77, you consent to the collection and use of your personal data as described in the Privacy Policy. We use your data to operate your account, process payments, verify your identity, and communicate with you about your account and promotions.

Bongo 77 does not sell your personal data to third parties. We may share data with payment processors and identity verification providers where necessary to operate the platform. All data sharing is governed by appropriate data protection agreements.

For full details on how bongo 77 collects, uses, and protects your personal data, please read our Privacy Policy.

12 Limitation of Liability

Bongo 77 provides the platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access. Bongo 77 is not liable for any losses arising from platform downtime, technical errors, or interruptions to service that are outside our reasonable control.

Bongo 77 is not responsible for any losses you incur as a result of your own gaming decisions. Online gaming carries inherent financial risk, and it is your responsibility to manage your activity within your means. Bongo 77 provides responsible gaming tools to assist with this, but the ultimate responsibility lies with the player.

• Bongo 77 is not liable for losses caused by internet connectivity issues on the player's side.
• Bongo 77 is not liable for losses resulting from a player's misunderstanding of game rules.
• In the event of a verified technical error, bongo 77's liability is limited to returning the stake for the affected round.
• Bongo 77 is not liable for any indirect, consequential, or special damages arising from use of the platform.

13 Changes to These Terms

Bongo 77 reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the revised Terms will be published on this page with an updated "Last updated" date at the top of the page. We may also notify registered players of significant changes via email or in-platform notification.

Your continued use of the bongo 77 platform after any changes are published constitutes your acceptance of the revised Terms. If you do not agree with any changes, you should stop using the platform and contact support to close your account. Any balance remaining in your account at the time of closure will be returned to your registered payment method.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point, please contact the bongo 77 support team. Our team is available 24 hours a day, 7 days a week via live chat on the platform.

You can also reach us by email at [email protected]. We aim to respond to all email enquiries within 24 hours. For urgent matters — such as account security concerns or payment issues — live chat is the fastest way to get help.

For questions specifically about responsible gaming tools or self-exclusion, please visit the Responsible Gaming page or contact support directly. For questions about how we handle your personal data, please refer to our Privacy Policy.